Reservations: All reservations are based on a vehicle category and not a certain car model. In case the vehicle category cannot be provided, the company reserves the right to provide to the customer a car of a higher vehicle category, without any extra charge.
Driver: Minimum age is 23 years of age.
Drivers' License: The Driver is required to have and display a valid Drivers' License issued at least a year ago. Citizens of Non-EU countries are required to have a valid international Drivers' License along with their regular Drivers' License or aDrivers' License with Latin characters.
Traffic Violations - Fines: Traffic violations and fines are bore by the renter.
Means of Payment: The Renter is required to present a valid Credit Card for the Rental Guarantee, even if the payment is made by the use of cash.
After Hours Deliveries - Collections (21:00-07:30): Surcharge 20€ for each collection or delivery.
Out of Stations Deliveries - Collections: Deliveries and Collections are On-Request. The extra charge within city limits is 10€+VAT. For Deliveries - Collections outside of the city, the extra charge is 25€+VAT as well as 0,50+VAT per klm.
Additional driver: The first additional driver is free of charge.
Child seat: The first child seat is free of charge.
Snow chains:The charge for Snow Chains is at 10€/day with a maximum charge of 40€/rental.
Fuels:The Renter is obliged to return the vehicle with the same amount of fuel as it had when collected. In the case of returning the vehicle with less fuel, the renter will be charged with the fuel difference. No refunds are issued for vehicles returned with more fuel than when collected.
Accident:In case of an Accident the Renter is obliged to inform the company as well as the police and to present the Police Accident Report to the station upon return of the vehicle to the station. In case of an Accident caused by the Renter, the Renter will be charged with 15€ Administrative fees
Roadside Assistance: All company cars have 24-hour roadside assistance. The station will provide the contact details.